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11 Google Reviews 

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We Handle The Research

Pivotel Networks partners directly with all major carriers to get the very best service for the most aggressive price. We work with businesses of all sizes to ensure they have the most progressive telecommunications network available and the maintenance, management, and support services needed.

More Efficient Speeds

We even provide options for that critical and imperative need that is often overlooked by many businesses — more bandwidth — to be able to work at a more efficient speed! We look at your business needs, provide quotes from all of the available carriers, and let you choose the best fit for your business and budget.

Save Time + Money

The best news? We cut out issues that are costing your business down time, such as slow and ineffective systems, and even large phone/internet bills. Are you concerned that an upgrade would not be affordable for your business? We can get started today with a free quote and start saving your hard earned cash!

Pivotel Networks Provides:

Local Rep & Partner
Access to 100% of the same tech
30 - 40% Reduced Cost
A look at 3 - 5 solutions
Zero fees from us, ever
Free up time for you or your team
An implementation plan, custom to you
3 month risk-free trial

Other Providers:

National Providers
Sell their tech stack only
Limited negotiating power
Only vet 1 solution
Complex billing proposals with no context
Average changeovers can take 30 - 150 hours
A generic solution

The Pivotel team is quite simply the most professional and helpful telecom parter I have ever had the pleasure of working alongside.  They came in and partnered with us during a massive data network restructure as well as a move from on premise to a cloud based VOIP provider.  Not only did Pivotel locate and manage all of the orders for new circuits and phone number porting (relieving our entire staff of all these headaches), they are saving our company more than $30,000/month by changing billing options and providers.  Prior to Pivotel no one could truly understand all of the antiquated billing models our company had been paying providers for years. Thank you Marcus for having such a wonderful positive attitude and providing stellar services.

Brian Shaw

We've been working with Pivotel for about a year now and they quickly turned our service provider mess into a well-oiled machine that runs easily and efficiently for us and our branches across the country.  Thanks!

Dan Churchill

“Five Stars! We have been using Pivotel's services for all of our communication needs for over 9 years. We chose Pivotel because the price fit and quality of service seemed attractive. We are happy to say many years later that they have lived up to that reputation. Our point person, Marcus, is friendly, responsive, efficient, and honest. We operate from three different locations between Nashville and Knoxville. It is critical that our 20 desktop computers, 44 monitors, 3 laptops, 3 multi-line phone systems, and mega server to operate it all - run smoothly at all times. With Pivotel, we run like a finely oiled machine.

Our advice: ditch the big-name companies for the knowledgeable, dependable and personal service for your small or large business, you can’t do any better than Pivotel.”

Dena Gibson
ROCKY MCELHANEY LAW FIRM

UCaaS

UNIFIED COMMUNICATION AS A SERVICE

Unified communications as a service is a category of "as a service" or "cloud" delivery mechanisms for enterprise communications. Similar to platform as a service, with UCaaS, unified communications services can be made available from the cloud to businesses from SMB to enterprise.

CCaaS

CONTACT CENTER AS A SERVICE

CCaaS is a call center software that is hosted (or built natively) in the cloud instead of hosted on-premises. We maintain and develop the software (hence “as a service”), which allows call centers to focus on using the software to provide better customer experiences.

SD-WAN

SOFTWARE DEFINED NETWORKING IN A WIDE AREA NETWORK

Software-defined wide-area network is a specific application of software-defined networking technology applied to WAN connections such as broadband internet, 4G, LTE, or MPLS. It connects enterprise networks -- including branch offices and data centers -- over large geographic distances.

Cloud Services

Simply put, cloud computing means that you store and create easy access to data or software programs, all without taking up any physical storage on your computer’s hard drive. We offer Industry-Leading Data Center & Cloud Solutions through our partner, Tier Point, one of the most comprehensive enterprise-class cloud and managed services portfolio in the industry.

Cyber Security

Cyber criminals are constantly employing new tools and strategies to infiltrate businesses — making it no longer a question of if, but when systems will be breached. That’s why it is so important to understand the security landscape, develop a strategy and engage the right suppliers to help you implement or strengthen your customer’s security posture.

Phone Systems

We are a leading provider of VoIP telephone and other digital and analog communication systems. We work with businesses of all sizes to ensure they have the most progressive telecommunications network available. We also offer a vast range of maintenance, management, and support services after installation including on-site training with your product.

Dedicated Internet

Not all internet access is created equal. ... For reserved bandwidth accessible by only your company's network, Internet Service Providers (ISPs) have created a specific service level agreement for dedicated internet access (DIA) that provides guaranteed high-speed and uninterrupted internet connectivity for your business. No more worrying about your internet connection!