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11 Google Reviews 

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We Handle The Research

Pivotel Networks partners directly with all major carriers to get the very best service for the most aggressive price. We work with businesses of all sizes to ensure they have the most progressive telecommunications network available and the maintenance, management, and support services needed.

More Efficient Speeds

We even provide options for that critical and imperative need that is often overlooked by many businesses — more bandwidth — to be able to work at a more efficient speed! We look at your business needs, provide quotes from all of the available carriers, and let you choose the best fit for your business and budget.

Save Time + Money

The best news? We cut out issues that are costing your business down time, such as slow and ineffective systems, and even large phone/internet bills. Are you concerned that an upgrade would not be affordable for your business? We can get started today with a free quote and start saving your hard earned cash!

Pivotel Networks Provides:

Local Rep & Partner
Access to 100% of the same tech
30 - 40% Reduced Cost
A look at 3 - 5 solutions
Zero fees from us, ever
Free up time for you or your team
An implementation plan, custom to you
3 month risk-free trial

Other Providers:

National Providers
Sell their tech stack only
Limited negotiating power
Only vet 1 solution
Complex billing proposals with no context
Average changeovers can take 30 - 150 hours
A generic solution

WD and the Pivotel Networks Team have been an integral part of our business startup. We began with an empty office and ended with a fully functioning call center with the latest technology. The systems that were installed exceeded expectations and WD's customer service has been nothing short of spectacular. Text/Calls/Emails are answered immediately and solutions for issues are expeditiously implemented. 

We also lacked a social media presence and a quality website. Not only did WD connect us to the right companies, but he also clearly communicated our needs and joined every single Zoom/Teams call. I consider him a phantom team member at this point. Really impressed and would highly recommend to any business, especially a small business startup.

Justin Cook

Three years ago, we decided to upgrade our 20-year phone system and W.D. Wheeler and his team have been great to work with.  The transition was extremely smooth.  Since then, he has been able to help us with other services they provide, which has helped with cost savings and overall better service.  I would recommend this company to anyone.

Nikki Neal

“Five Stars! We have been using Pivotel's services for all of our communication needs for over 9 years. We chose Pivotel because the price fit and quality of service seemed attractive. We are happy to say many years later that they have lived up to that reputation. Our point person, Marcus, is friendly, responsive, efficient, and honest. We operate from three different locations between Nashville and Knoxville. It is critical that our 20 desktop computers, 44 monitors, 3 laptops, 3 multi-line phone systems, and mega server to operate it all - run smoothly at all times. With Pivotel, we run like a finely oiled machine.

Our advice: ditch the big-name companies for the knowledgeable, dependable and personal service for your small or large business, you can’t do any better than Pivotel.”

Dena Gibson
ROCKY MCELHANEY LAW FIRM

Cyber Security

Cyber criminals are constantly employing new tools and strategies to infiltrate businesses — making it no longer a question of if, but when systems will be breached. That’s why it is so important to understand the security landscape, develop a strategy and engage the right suppliers to help you implement or strengthen your customer’s security posture.

Phone Systems

We are a leading provider of VoIP telephone and other digital and analog communication systems. We work with businesses of all sizes to ensure they have the most progressive telecommunications network available. We also offer a vast range of maintenance, management, and support services after installation including on-site training with your product.

Dedicated Internet

Not all internet access is created equal. ... For reserved bandwidth accessible by only your company's network, Internet Service Providers (ISPs) have created a specific service level agreement for dedicated internet access (DIA) that provides guaranteed high-speed and uninterrupted internet connectivity for your business. No more worrying about your internet connection!